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Refund Policy

refund policy

You should use the **Refund Policy** place to clearly explain whether you give refunds (for donations, event fees, or any payments) and in what situations, in a simple legal style. For most NGOs/committees, donations are generally non‑refundable, with a small window for correcting mistakes like duplicate or wrong transactions. 

 

Here is a copy‑paste Refund Policy draft for Bharat SLRCC:

 

 

Refund Policy

 

Bharat SLRCC (State Land Resource Conservation Committee) relies on the support and contributions of individuals and institutions to carry out its conservation and public‑interest activities. This Refund Policy sets out the conditions under which refunds may be considered.

 

### 1. General Policy

 

• Contributions, donations, and support amounts made to the Committee are generally treated as final and non‑refundable.

• Users are requested to exercise due care and diligence while making any payment through this website or other authorised channels. 

 

### 2. Duplicate or Erroneous Transactions

 

• In cases of duplicate payments, technical errors, or clearly erroneous transactions, a refund may be considered at the discretion of the Committee.

• The contributor must notify the Committee in writing (email or letter) within a specified period from the date of transaction, providing full details of the payment and the reason for the refund request. 

 

### 3. Process for Requesting a Refund

 

To request a refund, please contact:

 

• Phone: 7338190369

 

Include the following details:

 

• Name of contributor

• Date and mode of transaction

• Transaction reference or ID

• Amount paid

• Reason for requesting refund 

 

The Committee will review the request and, if approved, process the refund using the same or an appropriate method of payment within a reasonable time frame (for example, within 15–30 days of receiving the complete information). [5][3]

 

### 4. Tax Exemption and Receipts

 

• Where any tax exemption certificate, receipt, or formal acknowledgement has been issued and used for claiming benefits, the Committee may decline a refund request, or may require the original certificate to be returned and not used for any tax or related benefit. 

 

### 5. Event Fees or Registrations (If Applicable)

 

• If the Committee collects event fees or registration charges for programmes, separate event‑specific refund rules may apply and will be notified at the time of registration.

• In general, cancellations after a specified cut‑off time may not be eligible for refund, except in exceptional circumstances as decided by the Committee. 

 

### 6. Discretion of the Committee

 

• All refund decisions are at the sole discretion of Bharat SLRCC.

• The Committee reserves the right to decline refund requests that do not meet the criteria mentioned above or that are not supported by sufficient documentation. 

 

### 7. Changes to this Policy

 

• The Committee may revise this Refund Policy from time to time. Any changes will be posted on this page, and continued use of the website or payment channels after such changes will be deemed acceptance of the revised policy.